Dear Customers,
Thank you for choosing OnlineAssignmentHelp.uk. We request all clients to carefully read our Cancellation, Revision, and Refund Policy. This policy applies equally to every client, irrespective of age, gender, or geographic location, and is considered a legally binding agreement between you and OnlineAssignmentHelp.uk.

⏱️ Urgent Orders (Deadline ≤ 24 Hours)

• No refunds are applicable for orders with deadlines of 24 hours or less.
• For such urgent tasks, we recommend staying in close contact with our team.
• If the assigned expert raises a query and you fail to respond within 2 hours, they may:
  • Proceed based on their best understanding, or
  • Put the task on hold.
• In either case, no revision or refund will be processed due to delayed response.

📅 Orders with Deadline > 24 Hours

• You may cancel your order before completion, provided the following conditions are met:
  • If dissatisfied, we offer unlimited revisions based on your original instructions only.
  • Feedback must be specific and aligned with the initial requirements, such as:
    • Assessment brief
    • Marking rubric
    • Referencing style
    • Expected number of references

⚠️ Note: Revisions do not include additional work beyond the original brief. For example, if you later request 10 references in a 300-word paper without prior instruction, it may be treated as additional work.

🔄 Clarifications and Queries

• If any part of your order is unclear, the expert will raise a query.
• You must respond within 24 hours. Failure to do so will:
  • Allow the expert to proceed with their best understanding.
  • Disqualify the order from revision or refund.

⌛ Missed Deadlines

• If we miss a deadline (excluding reasons due to delayed query resolution from your side):
  • You are entitled to a full refund, or
  • We can complete your next assignment for free.
• If a query was raised and your reply took more than 12 hours, an additional 12 hours may be added to the deadline.

🕒 This clause is not applicable for assignments due in less than 24 hours.

📉 Failed Assignments (Grade-Based Refund)

• In the rare case that you receive a fail grade on an assignment completed by us:
  • You are eligible for a full refund, or
  • A free assignment of equivalent value.
• Valid proof is required:
  • Clear graded paper
  • Must show assignment ID and fail grade
  • Must match the order you placed with us

At OnlineAssignmentHelp.uk, we are committed to delivering quality over quantity. Unlike many essay writing platforms that focus solely on profits, our mission is to ensure client satisfaction and foster a supportive environment for both customers and staff. Your academic success is our priority, and we are here to support you every step of the way.